FAQ:

Q: Are you a manufacturer or trading company?
A: We are a company integrated factory with trading company which mainly specialized in R&D and manufacturing high quality and inexpensive e-bikes and electric scooters. We have 6 warehouses in the US, 1 factory in Poland, and 1 warehouse in Germany.

Q: How to ensure the quality of your bikes?
A: We have a complete QC system. Firstly, all the components purchased we will test out before using; secondly, we have quality control during every step in the production process; last but not least, we'll check all the performances after fully assembled including road testing before packing.

Q: Can I get some samples to check the quality?
A: We'd glad to provide samples for free. You just need to pay a little deposit for our further business. In the follow-up cooperation, we will return this deposit to you. You can decide whether to cooperate with us based on sample satisfaction. Welcome to contact us for building our long-term business relationship. We will send you samples from the US warehouse, and it usually only takes about 7 days to deliver to your hands.

Q: Can I have my brand?
A: Sure, we accept OEM&ODM. We are happy to grow with you. Customized logo and color combinations are acceptable, all along with package and more.

Q: What is your minimum order quantity?
A: 1 pcs per model. While considering shipping cost and delivery time, wholesale will be proposed in general. Mix models or colors are available.

Q: How long does it take to deliver?
A: In general, it will take 30-45 days. It depends on the order quantity and geographical location, welcome to negotiate with us anytime.

Q: What value-added services will you provide online distributors with?
A: First of all, we could provide you with rich materials to show the advantages of our products. Secondly, we could help you set up and optimize the sales website and make the store celebration poster. Also, we could help you place advertisements and attract customers. Haidong hopes to establish deep cooperation with distributors.