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Q1: Do you offer free sample?

A1: Yes, free samples available.

Q2: What is your lead time?

A2: Within 15 days after we get the prepayment.

Q3: What is your payment terms?

A3: 30% deposit and 70% upon the copy of B/L.

Q4: How do I properly clean and maintain my SPC flooring?

A4: To clean dirt that won't come up with a sweep or vacuum, use a non-rinsing cleaner that
leaves no film and a mop. Never use an abrasive cleaner, oil cleaner, or dish detergent.

Q5: Can I walk on my SPC floor and mop it immediately after installation?

A5: It is not recommended that you walk on your SPC floor after installation for at least 24
hours. You can mop your floor immediately after installation.

Q6: How do I repair a chip or scratch in my vinyl flooring?

A6: Chips and deep scratches in SPC generally cannot be removed, but can be hidden or
concealed. To remove scuff marks try rubbing a drop of mineral spirits, turpentine, paint
thinner, or baby oil over the mark. Then wipe the scuff away with a soft cloth. Be sure to
wipe the SPC floor thoroughly with a damp cloth afterwards, as these solutions can leave.

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