cashemere



FAQ

Q1:Are you factory or trading company?
A: We are factory, with 10 years of trading experience on textile products. And we have our produce line for dress & Scarf.

Q2:  How to place an order?
A: Contact customer service - Send inquiry to us - Offer - Negotiation - Order confirmed - Paying -
   Payment confirmed - Start production - Ship the items - receive order - Replace the order 
 
Q3: Which payment method do you accept?
A: For small order,we accept Paypal, VEEM; For big order,we accept T/T, L/C
 
Q4: How can I believe that you can send goods to me after payment?
A: First of all, when we get the payment and arrange the production for you. We will confirm the exact order schedule with you.
    During it, we can send some pics to show you the order process and finished goods pic to you before shipping the goods.

Q5: What Service do we have?
A: Price Ensured: We offer customers best price according to the quality.
    Quality Ensured: If you find any quality problem, we'll make it done until you feel satisfied with it.
    After Sales service: Everybody deserves a 5-star experience. So when things go contrary to plan,
                                       we will do our best to make it right, whatever the reason.
    Other service:  We will make free products album for customers who make orders with us.