Q1: Are you a Trading Company or manufacturer?

A: We are a manufacturer and started our healthcare business in 2005, welcome to visit our factory any time!

Q2: Can I print our logo on the products and change the color of the products?

A: Yes, we welcome OEM service.

Q3: Can I get a sample?

A: Of course, but you may need to pay a sample charge which will be returned after any order signed. Some stock samples will be free for you! 

Q4: What is the sample lead time & production lead time?

A: the stock sample 1 day, making sample 3-5 workdays after received your sample charge. The production lead time depends on your order quantity, about 7-30 days. 

Q5: What are your payment terms and trade terms?

A: We can accept TT, Paypal, L/C at sight. 30% deposit and 70% before shipment. We'll show you the photos of the products and packages before you pay the balance. 

Q6: What are your terms of delivery?

A: FedEx/DHL/UPS/TNT/EMS for sample

By air/sea/train for batch goods; Airport/port /station receiving.

Customers specifying freight forwarders or negotiable shipping methods. 

Q7: What certificates your products have?

A: Most of our products have CE, ISO13485, etc. Don't worry about the quality! 

Q8: How long are your warranty terms?

A: Our Warranty term is a 1 to 5 years guarantee. According to the product.