1) If you have any questions about our products or policies, please contact us by email and we will get back to you within 24 hours.

2) You can't get satisfaction from negative feedback, and we can't improve from it. Therefore, before leaving any negative feedback, it is best to contact us for a solution. We will try our best to solve it for you.

Q1: Are you a trader or a manufacturer?

  A1: We are an industry and trade integrated enterprise. The company has its own factory and production line to ensure stable quality and shipments. Since we are an industry and trade company, we can guarantee that our prices are very competitive and cost effective.

Q2: Do you have any factory audits?
  A2: Yes, now we have passed ISO13485, ROHS, CE0123etc.

Q3: What is your minimum order quantity?
  A3: 1000 only. For our first cooperation, your small order is acceptable, but the price is a bit high, you know, the price is based on quantity.

Q4: What is the sample lead time and production lead time?
  A4: Stock samples are taken for 3 days, and samples are taken 3-5 working days after receiving samples. The production lead time depends on the number of orders you place, based on the minimum order quantity of approximately 7-15 days.

Q5: What are your payment terms and terms of the transaction?
  A5: T / T 30% is prepayment, 70% is before delivery. We will show you photos of the products and packaging before you pay the balance.