Q:Are you a factory or trading company?   
A:We are a factory and manufacturer specialized in plastic recycling machines and auxiliary equipment for over 10 years.

Q:What's warranty and after-sale service of machine?
A:Twelve months Warranty for main machinery part like motor and electric;
Llife-long maintenance service(Email and calling service in working hours;24 hours door to door in domestic

Q: How to install and run the machine?
A: Our technician have installed the machine before shipping. For some small parts installation, we will send detail training video, user's manual along with the machine. 95% customers can learn by themselves.or our technician go to your pace for service.

Q:how long is the warranty?

A:Within 1 year from date of the factory, if parts failure or damage

(because of the quality problem ,except wearing parts),

our company provide these parts for free.