Why Choose Us?
 
At present, thousands of Startlight generator sets are being reliably operated in fields like telecommunications, banking, security industry, airports, hospital, transportation, oil fields, military industry and the clients have been distributed around the globe. All staff in Startlight are sparing no efforts to make the Startlight brand a symbol for reliable quality, advanced technology, first-class performance, an environment friend, and long operating life.
 
We believe that the consideration is as important as innovative technology. The leading product is always based on the leading supporting services. We shall follow the philosophy to meet customer's demands and offer customers the genuine spare parts, technical consulting and installation guide, make equipment commissioning free of charge, rebuild generation set and train the person.


We have CE,ISO,CQC certificate, and also have independent import and export right.


Services:
Before service
Our professional engineer will give you some consultation of technology and related planning before sale, such as selection of equipment, supporting facilities, the design of equipment room. We can also answer and solve the using problem you faced.
 
After sale service

1. free guide to install and debugging
2. Free training and consult
3. Guiding how to protect your equipment
4. We will set up clients' document, tracking service, regular inspection, maintenance for life
5. We offers pure perennial spare parts and maintenance engineers will be ready to provide.

★ FAQ


1.
Q.:What is your warranty period?

A.:Our warranty is 1 year or 1000running hours whichever comes first. But based on some special project, we can extended our warranty period.

2.
Q.:Does your generator have global warranty?

A.:Yes, We supply the warranty.Also most of our products like Deutz,Cummins, Doosan,Yuchai,Weichai etc.power generator enjoy the global warranty service. And the alternator we use like  Stamford and marathon also enjoy the global warranty service, so you do not need to worry about the after-sales service.

3.
Q.:Can you accept OEM?

A.:Yes, we can accept OEM.

4.
Q.:What is your payment  terms?

A.:We can accept T/T 30% in advance, and the balance 70% shall be paid before shipment or L/C at sight.  But based on some special project and special order,we can do something on payment item.

5.
Q.:What is your delivery time?

A.:Our normal delivery time is 2 to 3 weeks. But if your order is using special engine and alternator, then the delivery time is longer.