Ceiling Fan Light LED Pendant Lighting for Restaurant Cooling Sliver Decorative Lighting Fan Chandelier Light




FAQ

Q1: Are you a factory or trading company?
A: We are a professional LED manufacturer with our own factory. We provide all kinds of OEM/ODM services for clients,  can produce by your samples or technical drawings.

Q2.Can I have a sample order?
A:  Yes, we welcome sample order to test and check quality.

Q3: Where can I get the price?
A: We will offer you the best quotation in 12 hours after we get the product specifications such as voltage and other detailed parameters.

Q4. What is your terms of payment?
A: T/T 50% as deposit, and 50% before delivery. We'll show you the photos of the products and packages before you pay the balance.

Q5. How about your delivery time?
A: Generally,  it will take 10-12 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.

Q6. Do you test all your goods before delivery?
A: Yes, We have professional QC team to make sure that the product in good condition before send out the goods.

Q7: How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit ;
   2. We respect every customer as our friend and we sincerely do business and make friends with them.
 
Q8: What kind of artwork file format I should provide you for printing?
A: PDF,AI,CDR,PSD,Adobe,Core IDraw, etc.

Our service :

Sample service:

-Sample can be provided before the formal order,and the cost and shipping cost will be charged .But we will return sample charges to you once place an order which  reach to our certain quantity.

Customized services:

-We provide OEM and ODM process Service, also Provide product sketch.

After-sale services:

-For most of our products, we provide 2 years warranty.If any items broken for unartificial  reason, we can replace the items after having the approve. We guarantee your satisfaction with all our merchandise. The feedbacks will be paid more attentions from customers constant, we will solve the problems timely.

Competitive Advantage:

•More than 19 years production and exportation experience in lighting industry, provide for our customers with satisfied quality and competitive prices.
•With more than 120 well-trained and rich experiences, responsible staffs could guarantee the quality,   packing, delivery time and provide good pre-sale and after-sale services.
• Professional and strong research and development team.
•Professional and excellent sales team , good communication, hardworking, and responsible order recommendation and answer the e-mails within 1 day.
• Large scale production lines and strong production capability.

Trade Terms:

1. Payment:  T/T 50% as deposit, and 50% before delivery.
2. Delivery Time: 2-5 days for sample, mass production depends on the QTY.
3. Customers can freely choose the shipping way, TNT, DHL, FedEx, by air or by sea etc. We have professional freight forwarders, on the transportation we will not earn customers one penny of  profit. Of course customers also could use your own freight forwarders, we
will fully cooperate with you.
4. Shipping port: Shenzhen Port/Zhongshan Port


Main Market:
• European countries, South America, East Asia, Africa, Middle East etc...

Promise:

• Your inquiry related to our products or prices will be replied in 12 hours.
• Well trained and experienced staffs to answer all your enquires in fluent English.
• Protection of your sales area, idea of design and all your private information.
• Best quality, competitive price and on-time delivery.