Q1: Can I get a samples to check the quality?
A:Sure,we can supply samples. For regular goods, the sample cost is different from the amount
you want.For our new products, there's a MOQ of the samples.
Q2: Can I put my logo on the boxes/cartons?
A: Yes, this can be made according to your requirements, but you should send us the trademark
authorization letter.
Q3: How can you guarantee your products quality ?
A: Our each torch must pass the following tests before packing: Insulation resistance test,
High voltage test,Air/Water flow test, Air/Water seal test.
If there are defective items, we usually credit to our customer or replace in the next shipment.
Q4: What's the order procedure?
A: Firstly, we discuss the details together by e-mail or TM. Then we issue you a PI for your
confirmation or Trade Assurance Order Payment Link. You will be requested to do the pre-paid full
payment before we go into the production. After we get the payment, we start to process the order.
It usually takes 5-15days if we don't have the items in stock.