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Guangdong Topstar Technology Co., Ltd.(Abbr. TOPSTAR, stock code: 300607)is the first robot key enterprise listed on GEM in Guangdong province, focusing on the R&D, manufacturing and sale of the industrial robots as the representative of intelligent equipment, dedicated to system integration, product manufacturing, software development and industry internet -- four in one intelligent manufacturing integrated service provider.
TOPSTAR adheres to the brand advocate " Making industrial manufacturing better" and the core value "one year investment return for the automation solution". The core products include intelligent equipment represented by industrial robots, industrial internet of things software represented by control systems and MES, providing customers with turnkey solutions for intelligent production environment based on industrial robots and creating a healthy intelligent manufacturing ecosystem.
There are more than 30 sales and service branches all around the country, and serving for 5000 customers, including Midea, BYD Auto, CHANGCHENG Auto, BIEL, etc.
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FAQ
1. Are you a manufacturer?
A: Yes
2. How about your warranty?
A: 1.All of our products for one year warranty.
2.24-hour telephone service.
3.A large stock of components and parts, easily worn parts.
4.Toolkit will attach with Machine
3. Can robot be put on cilent's logo?
A: Yes
4. How can you guarantee we receive a good performance product?
A: Topstar applied series inspection process during production When the machine was finished. QC will provide inspection video and pictures for double check the quality control, and we will send the troubleshoot and solutions if needed.also third part or customers come to the factory have field inspection is welcome.
5. Who do I talk to when I want to start an application?
A: Topstar has experiences of sales engineers to provide the assistance and support you require.
6. How soon can you deliver the equipment?
A:1-7 days(stock available), Customized equipment or no inventory machine normally need 30-35 days.
7. What is your payment term?
A:The payment method is 70% prepayment,30% balance before cargo delivery.
8. How to buy your machine?
A: advise specification → confirm model&price→ sign a PI →pay the deposit, →machine manufacture→pay the balance→ ship out and provide the tracking number.