1.     Q: How about the after sales service?
          A: We provide 2 years warranty for large equipment like full automatic filling packing line. provide 1 year for small filling packing machines, such as semi-automatic filling packing machine series. Machine guaranty and technical support lifetime for all kind of Machine. All machine's parts can be replaced for free within the warranty period if broken (excluding error operation).

2.     Q: Is it difficult to install the Vertical Packaging Machine?
          A: The work shop should prepare full facility such as power and air compressor. For the first installation, engineer will be sent to set machine and do the machine training as long as manual instruction. For the further problems come out, we will provide solution video/photo instruction as well.

3.     Q: What's the Automatic Vertical Packaging Machine lead time?
          A: For the standard machines, we can delivery within 25 days. If it is customized by customer(OEM), the lead time is 30-50 days.

4.    Q: How can you control the quality?    
           A: We have a responsible QC department that strictly controls quality, all of our machines will be tested during production process, and will be tested again before packing. wooden packaging is strong and safety for long delivery.

5.  Please contact us with any question.

Welcome click the full automatic horizontal pillow packing machine line.