HICAS Woodworking Heavy Equipment Surface Planer Machine

1. We have our own woodworking machinery factory.
2.14 years experience in chinese woodworking machinery market.
3. 8 years exportation experience, have customers in more than 40 countries. 
4. Know Chinese market well, through the years cooperation, now we have about 30 stable suppliers.
5.Our products are widely sold in made-in-china.
6.Our company and products have been verified onsite by SGS Group
7.Customer feedbacks

8.We have perfect after-sales service.
   a. Machine guarantees 12 months.(The host machine warranty for one year, the wearing parts is no guarantee, but support will be provided)
   b. 24 hours technical service by email or calling.
   c. English manual and operation video. 
   d. Engineers available to service machine overseas, also welcome to our factory to learn the installation and use of the machines.
   e. Regularly follow-up by email or cellphone
   f. Expanding your production or upgrading machine in the future, professional solution will be provided. 
We are looking for Good customers like you! and Distributor or Agents Wanted!!! 

1. Do you offer installation?
Our machines are almost assembled before loading in container. It is very easy for installation in your workshop. Video guidance and English manual can be provided freely. Engineers can be sent to service in site if the buyer request. all cost in buyer's account (the machine quotation does not include this cost), including all transportation cost between China and buyer factory (two way), visa and Insurance cost, hotel and eating in buyer country is responsible by buyer, extra labor salary USD200/day.
2. Where can we get replacement parts?
Most of the spare parts are ready in stock. They will be sent to the buyer directly from our warehouse with original prices.
3. How long can we get replacement parts?
Common spare parts can be delivered by express within one week. Some parts can be purchased locally.
4. What technical support do you offer?
1. Technical support by phone, email or WhatsApp/Skype around the clock.
2. Friendly English version manual and operation video.
3. Engineer available to service machinery overseas.
5. Do you have any machines in our country?
Our machines has been sold to more than 20 countries all over the world, like Russia, Singapore, Uzbekistan, The USA, Malaysia, Peru, Colombia, Vietnam, Slovakia, etc.
6. Can you customized the machine?
Our machines can be customized made according to buyers' request.
7. What other machine do you offer?
We provide one-stop shop service of woodworking machines for the buyers. Other kinds of woodworking machines, like sanding machine, CNC router, drilling machine, saw machine can be provided as well.
8. Can you set the system to our language?
Our system supports common languages like Chinese, English, Russian, Spanish, French, Germany