1.  Q: Are you factory ?
A: Yes, we are factory, but not just a factory, as we have sales team, own designers, own showroom, can help buyers to decide which products are their best choice, and all your inquiry will be replied within 24 hours.
Our factory is located in Hangzhou which it is near Shanghai & Ningbo ports, it is very convience to export.
 

2.  Q:Can I get a free sample before my order?
      A: Yes, you can get a free but similar sample. You only need to pay for transport cost.
 

3. Q: Do you accept custom order?
     A: Certainly.Any size, color, thickness,material can be customized as your requirements. We can design for you as specified. 
 

4. Q:What's the trade term and payment term?
     A: 100% or 70% of the total value to be paid before producing. Accept T/T, WU, Paypal & Cash. Can be negotiated
 

5.  Q: Is the quality and delivery on time guaranteed?
     A: We will proceed our business order via hzfuhan.en.made-in-china.com and we have joined in the Trade Assurance project which assures you the quality and timely delivery 100%.
 

6. Q: Could you send me your entire catalogue and price list?
A: As we have more than thousands of items, even 1 item have different sizes and packages, it is really too hard for us to send you our entire catalogue and price list for you. Please inform me the items, size and package you interested in, so we can offer you the price list you want for your reference.