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FAQ
1) Why choose Aileen Music?
*We have long and experience history in musical instruments industry over 20 years.
*We provide personalized service to you.
*We can give you a guarantee on high quality, in-time delivery and payment and excellent after-sales service.
*We have a team of 5 departments with professional knowledge and international business skill.

2) Do you have the minimum order requirements?
Yes, we do. The minimum order requirements should depend on different models.

3) How about the lead time (production period)?
It depends the items and quantity of your orders and the season (busy or not) when you place the order. Usually it takes 35-60 days after having your confirmed order and down payment. For the sample order, it could be ready just within 7-14 days if we have products in stock.

4) If we purchase large quantity orders, can we get some extra service?
Yes, you can. We will provide our clients with added value service. We can supply our distributors certain percentage of the concerned parts and accessories for repairing purposes, free of charge, as per the size of orders and the kinds of instruments, if required.