Q1:Are you a trading company or factory?

 A: JIM-MATE has factories located in Guangzhou city, China. We supply high quality kitchen equipment with factory price.
 

Q2:What product do you manufacture?

 A:We manufacture the kitchen equipment, including gas oven, electric oven, convection oven, rotary oven, pizza oven, proofer, sheeter, toast moulder, mixer and so on.

Q3:What is the payment term?

A:We accept T/T, W/U, L/C, DP and so on.

Q4: Do you arrange for shipment to buyer's country? 

A:Yes ,we will arrange for shipment to any place ,but all ocean freight and custom declare fee belongs to buyers side. We accept Exworks in factory ,FOB Guangzhou . CFR destined port . CIF destined port.

Q5: What is the delivery time?

A: It takes about 5~15 days usually after receipt of your deposit. Some times, we maybe have some stock for some products, please feel free to contact us for detail.

Q6: What is your warranty?

A: One year.