FAQ

1.What is your brand?

Our company name is FOINOE, FOICARE is our Sub-brand for homecare series products, which belongs to FOINOE.
2. What's the quality of FOICARE wheelchair like?

20 Years medical products manufacturing experience, medical grade high quality standard is applied to FOICARE homecare production. Every product will be fully assembled and carefully tested before it's packed for shipment.
3. Can it take on airplane?

Yes, with the optional small 10Ah battery, FOICARE wheelchair can be taken on the airplane.
4.What's your payment terms?

We accept T/T,L/C at sight,Paypal,Western Union, Escrow etc.
5.What's the delivery time?

For standard configuration, our delivery time is 2-4 weeks, depend on the order quantity.
6.What colors are available?

Currently, we offer silver and golden color. We provide customized color upon MOQ 20 pcs
7.How is the battery life span?

The battery support filling and releasing 600-800 times
8. How about the after-sale service of FOICARE product?

Every product has one year warranty period.

We will provide the wearing parts for replacement within one year for free.
9.Can I make the products with my own logo?

Yes, we could provide OEM services to you, make your logo on the products andcartons, but need MOQ for OEM service, we have rich experience in this.
10. How could I receive the goods?

For sample order or small quantity order, we suggest to deliver by express,such as DHL, FedEx, EMS. For urgent order, but many goods, we suggest to deliver by air.For large batch order, it is better to deliver by sea.