Q: Are you manufacturer or trade Company?
A: We are a premium manufacturer of badge and lapel pin. Welcome to our factory to have a field visit.

Q: What is MOQ of your product.
A: Our MOQ is 100pcs for each design

Q: Can your product pass SGS, EN71, REACH etc test?
A: Yes, our products can pass testing, please contact our sales team for more information.

Q: How quick custom sample quickly?
A: It will take 3-5 working days after artwork confirmed.

Q: How fast can we get a price for custom item?
A: Our sales team will reply to you on the quotation within 1 hour.

Q: What guarantee do I have that assures me I will get my order from you since I have to pay in advance? What happens if the products you shipped are wrong or poorly made?
A: We Pinstar Gifts Co.,Ltd. has been in the metal crafts field for more than 12 years, only high quality products and well-deserved reputation can help us go further and further. You also can choose to pay via Trade Assurance Alibaba, Alibaba will make sure your money safe.

Q: How can I get a tracking number of my order that has been shipped?
A: We will email you about the tracking# directly once the goods are shipped.

Q: Can you make glitter items?
A: Yes, we can.

Q: Do you accept urgent orders?
A: Yes, we do.

Q: Can I get Product samples?
A: To get samples, please contact me.

Q: Could I put my own logo on the product I purchased?
A: Yes, customers' logo can be printed as your request.