1.How long does the printing images will last outdoors and indoor?

      The printing images can last at least 3 years outdoors, and more than 10 years indoor.

      2. How about the stability and quality of the printing images?

      This UV flatbed printer can used to print on most of medias with best quality, durability,best result.

      3. How about the maintance and aftersales service?

      Our engineer available service overseas, and we can provide remote control service and online service for customers.

      But costomer has to be responsible for the accommodation and transportation costs of the technical staff.

      4.Are you a manufacturer or trade agent? 

      We are the manufacturer of Uv flatbed printers.

      5. Is there any guarantee for this printer?

      Yes, we have guarantee for the printer. We provide one year warranty for all the electronic parts including the

      main board, driver board, control board, motor, etc. But there is no warranty for wearing parts like ink pump,

      printhead, ink filter, and slide block since they are consumables.

      6. How can I install and start to use the printer?

      At first, you should read the users' manual to understand the machine and watch the video. After you get the

     machine, our technician will teach you how to install and use-machine by remote control via Teamviewer or Skype.
   
     Whenever you have questions to the machine, you can contact our technician or me.

      7.Can I get supplies and wearing parts from you?

      Yes, we provide all the wearing parts for our printers always and they are in stock.

      8. How will you achieve the warranty?

      If any electronics or a mechanical part is confirmed to be broken, Ntek should send new part  within 48hours by

     express like TNT, DHL, FEDEX etc to the buyer. An shipping cost should be  born by the buyer.

     9. What kinds of materials need premier before printing?

     Glass, ceramic, metel, acrylic, marble etc.