FQA

Q1. What is your terms of packing?
A: Generally, we pack our goods in International packing standard way with additional special fixed. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.

Q2. What's your warranty?
A:Key parts for 12?months. Easily damaged parts are not in the range of the warranty. During the warranty term, key parts are damaged (not caused by improper operation), seller will compensate buyer with the replacement parts free of charge. Buyer will show seller clear picture to verify they are damaged indeed. If necessary, seller can ask buyer to return the damaged parts.

Q3. What is your terms of payment?
A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages?
before you pay the balance.

Q4. What is your terms of delivery?
A: EXW, FOB, CFR, CIF, DDU.

Q5. Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.

Q6. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery

Q7: How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them,no matter where they come from.

Our service

1 We promise reply in time.
2 Afford partner with 1 year free maintenance.
3 Afford OEM service.
4 Accept the feedback and improve.
5. after sending, we will track the products for you once every two days, until you get the products. When you got the goods, test them, and give me a feedback.If you have any questions about the problem, contact with us, we will offer the solve way for you.