flexible LED display-FL series(pixel pitch: 1.56/1.8/2/2.5/3/4mm), which can make any shape whatever you want, like cylinder, circle, book, curve ets. 

Packaging:
1.The led display modules are packed in cartons.
2.The cabinets of fixed led screen packed in wooden case.
3.The cabinets of rental led screen packed in flight case.
The inner packing: Bubble wrap used to prevent product scratches and pressure damage.

Shipping:
We have three modes of transport:
1.Express:The most popular mode of transport,space and time of full freedom,flexible,adaptable.
2.Sea transportation:Large transportation capacity,high transport freedom.
3.Air transportation:Fast transport speed,smooth operation,less damage to goods.

Pre-sale service:
1. Reply inquiries in 24 hours.
2. Market research and forecast for customer.
3. Provide unique and professional solutions based on customer's requirement.
4. Other services, such as special packing design, factory visiting and so on.
 
In-sale service:
1. Tracking report in producing.
2. Quality test report for every order.
3. Photos and videos as per customer's requirement.
4. Free spare parts.
 
After-sale service:
1. Lifetime free maintenance and upgrade.
2. Complaint respond period not exceed 24 hours; maintenance guidance and problem solution supplied in 48 hours.
3. Customer satisfaction tracking report.
4. Free technician training.
5. Full set of documents free of charge, which including installation guidance, software operation manual, easy maintenance manual and control system software CD and so on.

Warranty:
We guarantee all our displays, modules, parts for two full years. 
During this time, we will replace or amend all our goods for free if there is something wrong with them. We provide lifetime maintenance and charge only for the raw materials. 
We provide technology training for free, which contains the operation and maintenance training of the LED screens in the factory. Any associated CAD drawing on how to fix up the display and some other expert suggestion will be provided.

Shenzhen Visualeader Industrial Co., Ltd is a professional ODM&OEM LED display manufacturer with more than 20 years experiences.

Visualeader provides professional customized design & production & installation & rental service for all kinds of LED displays, like: fixed, rental, stadium, etc.

1. All materials are taken to a testing area, in order to ensure the quality of materials are reliable.

2. Each production line has a special QC area with professional engineers to check the quality of every product.

3. All materials lists, R&D approval documents, Production and Q&C documents are strictly checked.

4. Imported fully automatic production equipment(SAMSUNG & PANASONIC), which greatly reduce quality failure rate and increase efficiency.

5. Focus on our mission, which is "Customer is No-1, and always will be".

6. Our R&D and Q&C teams have more than 10 year experiences with LED display solutions.

7. Support customized design, ODM & OEM service.

8. VIP services: Professional overseas-engineering team provide technical support and on-site guidance in the world.

Q1.Can I have a sample order for led display product?
A:Yes, we welcome sample order to test and check quality. Both for LED module and whole screen.

Q2.What about the lead time?
A: Order less than 100 square meter led time take 15 working days.

Q3.Do you have any MOQ limit for led display order?
A:Low MOQ, 1 square meter or a module checking is available.

Q4.How do you ship the goods and how long does it take to arrive?
A:We mostly accept EXW term, but we can help you order and arrange shipping agent. It usually take 30 days on by sea and a few days for customer clearance. 6-7days by Air,4-5days by express.

Q5.How to proceed an order for led display?
A:First, let us know your requirements or applications.
   Then, we quote according to your requirements or applications.
   Third, customer confirms the design document and places deposit for formal order.
   Last, we arrange the production.

Q6.Is it OK to print my LOGO on the led display product?
A:Yes, and please inform us formally before our production and confirm the design firstly based on our sample.

Q7.Do you offer guarantee for the products?
A:Yes, we offer 2year warranty to our product.

Q8.How to deal with the faulty?
A:Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
  Secondly, during the guarantee period, we will send new module with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including recall according to the real situation