Packaging & Shipping:

1. Package: Carton Box for packaging, or Wooden Box advised for Samples to protect in transportations. Package designed by Clients is welcomed.
2. Shipping: DHL, FEDEX, UPS, EMS, AirWay and By Sea. 
3. Samples are Available for Testing and Market Test. OEM is welcomed for us.

Our Services:

•  OEM Welcomed
•  Warranty: 25 Years
•  Certifications can be supported
•  Sample for testing is supported
•  After-Sale Service: 24 Hour-Hot Line for Consultancy and Technical Support

How To Ask for Support if product failure in a warranty?
1. Email us about the PI number, serial number, product S/N number, PCB board number most importantly, is the description of failure products on the condition that it is operated correctly, to the best, show us more detailed pictures or video.
2. We will submit your case to our after-sales department.
3. Usually, in 24 hours, we will email you the best solutions.
Payment Terms: 
 
FAQ:
Q1: How to choose the right Panel?
A1: Tell us your demand, then our sales will recommend a suitable panel for you.
Q2: What's the difference between Mono and Poly panel?
A2:  Monocrystalline solar panels have the highest efficiency rates since they are made out of the highest-grade silicon. The process used to make polycrystalline silicon is simpler and cost less. The amount of waste silicon is less compared to monocrystalline.  
Q3: How about the delivery time?
A3:  7 days for sample; 15 days for bulk order.
Q4: What is the warranty for solar panels?
A4: 25 years warranty on FGET-Solar product.
Q5: How to solve the technical problem?
A5: 24 hours after-service consultancy just for you and to make your problem to solve easily.