Q1: First time order, how can I believe that you would send product? 
A: We are verified company by Alibaba, to make transaction success, we can provide you some our other customer recently parcel tracking number, they all successful deliveried, fast and safety. 

Q2: When the order shipping out? 

A: We will make the shipment within 24 hours after your order is confirmed if it is standard order.

   If it is customization order, the lead time depends on your exact requirements.