FAQ

Q1:Are you manufacturer?
A: Yes, We are manufacture since from 2008, is a well-known company with good reputation in China.

Q2:If I need sample, could you support?
A: We can supply you with the sample for free, but the delivery charges will be covered by our customers. For avoiding the misunderstanding, it is appreciated if you can provide the International Express Account for Freight Collect.

Q3:What's your MOQ?
A: 1 metric ton for each model.


Q4:How do you charge the mold fee?
A: In case we need to open new mold for your ordered profiles, the mold fee will be refunded to customers when your order quantity reaches a certain amount.


Q5:What is the difference between theoretical weight and actual weight?
A: Actual weight is the actual weight including packaging. Theoretical weight is identified according to the drawing, calculated by of the weight of each meter multiplied by the length of profile.

Q6: How do you quote price, per ton or per meter?
A: We provide more than two pricing modes


Q7:How can you ensure high quality?
A: 1) We have our own material production workshop and die factory for 10 years.
    2) 300 workers, and workers should be well trained before go to work.
    3) 100% QC on line and final inspection, no any defective products can be out from our factory.
    4) We have a lot of certificates to ensure our quality, such as ISO9001:2015, ISO14001:2015,SGS certificate,  etc.
 

Q8:What's your payment term?
A: 30% T/T deposit + 70% T/T before loading the container .

Q9:What's led strip you have right now?
A: we have double row led strip, RGB led strip, dim to warm led strip, cob LED flexible strip,  s-shape led strip, 190lm/w strip and so on.
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Contact Us:

If you have any problem, welcome to contact us!

Contact Person: Ms Violet Lee
 
Mobile : +86 18218077223