1.How to Get a Quotation?
We usually quote within 24 hours after we get your inquiry. If you are very urgent to get the price, please call us 

2.What Is the Terms of Quotation?
We accept EXW Terms for the Export Trading.

3.How to Get a Sample for Quality Check?
After price confirmation, you can require for samples to check the quality.
Please note that the sample cost can be refund in next order if the order quantity is up to 50pcs.

4.Do You Accept OEM or ODM Orders?
Yes. Our R&D team has rich experience in watch winder design and manufacturing. Just tell us your ideas and we will help to complete the design and samples.

5.How Long Can I Expect to Get the Sample?
Samples can be ready in 5- 7 days after payment received, we will ship the sample by Express company such as DHL, Fedex, UPS, TNT, etc... Usually it takes 3-7 days to arrive at your warehouse.

6.What About the Lead Time for Mass Production?
It depends on the order quantity and the season you place the order. The lead time of MOQ is about 35 to 45 days.
If you order from our stock, the lead time can be in 10 days after payment received.

7.What Is the Payment Terms?
For Large orders, we accept 30% TT before production and 70% before shipment.
For Stock order, 100% TT before shipment 

8.What About the After-Sales Policy?
a. Motors and circuit boards we will provide 1years guarantee.
b. During Guarantee Period, if under the usage of instruction sheet, any product broken or damage, we will offer the spare parts for replacement for free.
c. Any problems in the after-sales service, please feel free to contact us