1.Q.What kind of service can you provide?

A:(1).Inquiry replied within 24hours

(2).OEM/ODM service support

(3).Better after sale service offered ,if you have any question,please feel free to contact us .


2.Q:How's the capacity of factory?

A:At present,our factory's output is 800pcs SPA /month.

3.Q.What is product warranty?

(1).5 years warranty for the tub structure;

(2).2 years for Acrylic surface;

(3).1.5 years for Electronic equipment and controls;

(4).1.5 years Plumbing Components;


4.Q:How many does the hot tub seat?

A: It depends on the model and on your personal taste for using the available space in the tub.Our spas general accommodate from 1-2 people up to about 10 people.


5.Q: What is the product certification?

A:Our product approved with ISO9001, CE, SAA, KC,etc.we can provide the certification if you need.


6.Q: Time for production and delivery?
A:Generally, the goods will be delivered within 25 working days after the payment.


7.Q:What is the terms of payment in your company?

A:T/T, L/C,Escrow,Western Union, OA is support.