FAQ
Frequently asked questions

Q1: Are you a factory or trading company?
A1: We are a factory specialized in daily cosmetic, foods, beverage, Pharmastic Filling Capping and Labeling Machine and whole production line. Such as, Liquid Filling Machine Paste Filling Machine , automatic capping machine ,semi-automatic capping machine,automatic labeling Machine and semi-automatic machine ,coding machine and other packaging mahcine.filling and other packing machines.

Q2: Where is your factory location? How can I visit there?
A2: Our factory is located in Wenzhou, China. You could visit us by high speed train or by plane). It's only 15 minutes from our factory to Wenzhou South Train station .It's only 30 minutes from our factory to Wenzhou Yonqiang International Airport. then we could arrange a car to pick you up there.

Q3: How does your factory do regarding quality control?
A3: Quality is priority. People from Youlian always attach great importance to quality controlling from the beginning to the end. We support to inspect machine before shipment Our factory has gained CE authentication

Q4: What's the guarantee if we purchase from you?
A4: All the equipment ordered from us will provide one year guarantee from the delivery date .If there is any main parts be broken within the warranty and isn't caused by improperly operation then we would offer the new parts for free and we do prepare for one set wearing part come with the machine.

Q5: How about the after service?
A5: There's no problem we could send our engineer to install or fix the machine locally in due course but customer need to pay the round air tickets cost and arrange the hotel accommodation for our engineer and engineer daily salary USD150/day.Ours service Team will reply you in 12hours by email, and in time reply by whatsapp or wechat as soon as possible when you have any questions.

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