Our Company



Promise

(1) Will deal with your products within 3 days. If you haven't received any feedback, pls call us directly. 
(2) Keep a good comment for our goods & service. 
(3) For we are a factory, we can produce various kind of silicone products, including silicone folding cup, silicone promotional gifts and silicone kitchen utensils, and other silicone goods for iphone and computer. ODM and OEM are highly welcome!
(4) If you have an idea about the silicone products, but don't have a clear artwork and design, you can contact us, and our professional engineer will design and make the art work for your confirmation. Of course, your unique design will seriously be kept confidential.


After-sales Service

(1) Pls contact us anytime for the Silicone Baby Spoon Baby Bibs Set.
(2) After the delivery of products, we will keep track of the Silicone Baby Spoon Baby Bibs Set and keep you informed.
(3) Any loss occurred, if caused by our part, we will be prepared to cover it; and if not, we are willing to do you a favor at any time.
(4) Pls feel free to contact us if you have any suggestion or new idea! Win-win cooperation is our long time pursuit, or business won't last long! So pls trust us if you choose us! And of course, we will be good on our part! 


Special Service

If U want to import some products to test the market, we can lower the MOQ.


 

FAQ

Q1: Are you a trade company or manufacturer?
Dongrong: we are manufacturer with our own factory.

Q2: What is the payment term?
Dongrong: 30% deposit and balance before shipping by T/T, or L/C at sight, or cash in USD or RMB.

Q3: Can I make a sample order for checking?
Dongrong: Yes, Sample order is welcomed for testing and checking the quality, and the air-freight charge will be paid by customer, for customized model need to check with our sales.

Q4: What about the lead time?
Dongrong:Sample needs 1~3 days, mass production time needs about 4~7 days.

Q5: Do you have any MOQ limit for any order?
Dongrong: For most of our products, MOQ is 1000pcs, and we can provide samples as long as you are willing to afford the delivery charge. 

Q6: How do you ship the goods and how long does it take to arrive?
Dongrong: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.

Q7: How to proceed an order for Silicone Baby Spoon Baby Bibs Set?
Dongrong: Firstly let us know your requirements or application. Secondly We quote according to your requirements or our suggestions. Thirdly customer confirms the samples and places deposit for formal order. Fourthly We arrange the production.

Q8. Is it OK to print my logo on the products?
Dongrong: Yes. OEM or ODM is available. Emboss logo is most popular. Please inform us formally before our production and confirm the design firstly based on our sample.

Q9: Do you offer guarantee for the products?
Dongrong: Yes, we offer 6 months warranty to our products.

Q10: How to deal with the faulty?
Dongrong: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%. Secondly, during the guarantee period, we will send new item with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.

 

Welcome to Order ~