Consulting service
1. Discussing with customers and make clear their demand and request .
2. Recommend best solution and quotation according to project.
3. Providing accurate shop drawing of the products.

Manufacturing and quality inspection
1. Manufacturing the products according to the contract and confirmed drawing.
2. Goods inspection during production, providing photos and reports.
3. All products should be try assemble in our workshop before shipment to avoid any mistake.

Shipping service.
1. Offer difference shipping way and price for your option.
2. Booking ship according to the delivery time in advance.
3. Collect all of your goods into one container and provide loading picture.
4. Follow up the shipping statues and providing shipping documents for your custom clearance (door to door shipping service is available if needed). 

After sales service
1. Providing installation shop drawing and manual.
2. After-sales service. If any quality issue or mistake made by us, We will be responsible for it. 

Q:What is your trade terms service ?
A:We can offer EXW, FOB and CIF service by our shipping agent.

Q:If we have a customized drawings design. Can you do it for us ?
A:Certainly. We have a CAD drawing teams. If you need revise service,we also can offer for you.

Q:Can you provide samples ?
A:Yes, we can. But we have to know your order quantity and the courier cost will be paid by you.

Q: What information we should offer to quote?
A:If you have layout or drawing, you can send us, if not please tell us the dimension of the floor to floor height and dimension of the stairwell.

Q: Is any guarrantee i can get from you?
A: Our products will have 5 years guarantee, all fitting can be changed for free within 5 years.