Packaging & Shipping
Packaging

• white box/plastic tube/foam tray/custom mad

• TNT/FedEx/DHL/UPS/EMS, most economical price and fast react.

• 1-3 working days for sample

• 5-7 working days for bulk orderaccording various quantities
• 7-10 working days for OEMafter receiving your sample confirmation and payment
• Our factory
• Our factory  is a professional e-cigarette manufacturer, with well-equipped testing equipment and strong technical force since 2017.
• Betterlife e-cig with a wide range, good quality,  resonable price, and stylish design, are extensively use for smoking giving up.
• Betterlife e-cig are widely recognized and trust by users and can meet continuous developing economic and social needs.
• Betterlife e-cig let your  life become better and better,more and more healthy.
• our services
  
  OEM services

  • Print logo on the plastic / ceramic/ glass mouthpiece,glass / plastic tube,battery body,etc. 
  • Laser logo on the heating base,battery bottom cap,etc. 
  • Different battery light color available. 

  After sales services

  • Warranty policy: 6 months after shipment.
  • Follow status up time by time until the goods arrival.
  • Evaluate the customs risk and choose safest shipping company during different period.
  • We'll send the replacement to you after receiving the broken part.
  • Not man-made damage will be resent free.
  FAQ
  Q:Why choose us?
  1.We are professional vape pen manufacturer which has 7 years OEM/ODM experience in disposable pen glass cartridge and 510 battery
  2.Overall, close and long-term service, No matter for sale and after-sales.
  3.We could provide best publicity strategy for every customer according to different products and culture.
  4.Our goal is to supply best quality , service and price . Bring healthy life for every smoker.
  
  Q: How to order?
  1. Tell us the model and the quantities you want to order.
  
  2. We will reply to you with an email to confirm after that, we will do you a Proforma Invoice.
  
  3. Checking PI and confirm it for us, we will arrange the production ASAP when payment received.
  
  4. We will take photos for you to confirm and deliver the goods soon
  
  Q: What is your warranty?
  3 months for atomizer, 6 months for battery, 12 months for charger and accessories. If the product is defective, please notify us
  within 3 days of delivery.
  
  Q: After-sale service
  1.Choose cheapest safest shipping company and track the order until receipt.
  2.Offer replacements if there is quality problem
  3.Have any questions, 24 hours available for you