No.7 After-service

 1).Pre-sale service: Keep communicating with the truck manufacturers , including selection of product model , design of hydraulic system,   test of performance and analysis of the accident. Once the problems occur, we will solve them immediately together with truck manufacturers
 2).The sale service: Provide training and technical support for users.
 3).After-sale service: Solve the problem firstly, then analyse responsibility ; Replace the system components immediately if any need. 
 4). 24 hours telephone service hotline.

No.8 Rich Market Experiences and Exhibitions 



We are the supplier of Sinotruk, CAMC, CIMC, Beiben Truck, AUMAN, JMC, FOTON, JAC, SHACMAN,  Dayun, IVECO most of famous truck manufacturing and refitting company use our telescopic cylinder as first choice.
We attended each Bauma ,Las Vegas exhibition, the world grade fair for construction equipments, building material machines, mining machines and earn much more opportunity to extend our business to oversea market.

No.9 FAQ
 
Q1. What are the same aspects of your cylinder with Hyva cylinder?
A: Same inside structure.
Same outside dimension and same mounting sizes. It can be interchangeable with Hyva's
 
Q2. Compared with Hyva cylinder, what are your cylinder advantages?
A: 1. Rod are chrome plated.
2. Tubes are quenched and tempered.
3. Tube inner hole goes through deephole boring machine processing. Surface roughness is 0.4Ra 
and circular degree is 0.025.
4. Good quality yet lower price.
 
Q3: Are you a manufacture or a trade company?
A: Manufacture, we are the leader manufacturer of hydraulic industry in China with 22 years' experience and technology accumulation. With strong technical team we could solve any annoyance of you.
 
Q4: Do you have quality control system?
A: Yes, The quality management system introduced is: ISO/TS 16949:2009-certified by NQA and IATF cert.
 
Q5: How can I get a booklet and buy a cylinder from you?
A: Very easy! Just leave me a message or email or call me directly, let me know you are interesting in our products. I will talk with you for the details soon!
 
Q6: Can you tell me the price for the cylinder?
A: 1. Please advice the drawing with technical requirement.
2. Please advice the model No. after you check our booklet.
3. Please advice the tipping capacity, number of stages, closed length, mounting type and size.
4. Please also help advice the quantities, this is very important.
 
Q7: Do your products come with a warranty?
A: Yes, we have fourteen months warranty. In this year, if the quality problem we will free repair for you.
 
Q8: Hydraulic cylinder internal leakage?
A: 3 main reasons causing internal leakage: Overload, polishing bad controlled, cheap seal kits. As is known to all, vehicles in China are often overloaded, our products all designed to bear the overload power. Advanced equipment could assure the polish processing. And we use the imported/TOP brand seals to meet customers' requirement.
 
Q9: What about the quality feedback of your products?
A: We have never received even once quality complaint for many years of international business. 
 
Q10: Can you help me to install or recommend what kind of hydraulic cylinder or power pack should I use for specific machine?
A: Yes, we have 25 experienced engineers who are always ready to help you. If you do not know what kind of hydraulic cylinders should be used in your machine, please just contact us, our engineers will design the exact products match your need.
 
Q11: What is the delivery time?
A: Within 15 days for samples.
15-30 days for bulk production, which is depend on quality, production process and so on.
 
Q12: What is your main payment term?
A: T/T, L/C, either is available.