After-sale serivce
1. Installation, debug
After equipment reached the workshop of customer, place the equipment according to plane layout we offered. We will arrange seasoned technician for equipment installation, debug and test production at the same time make the equipment reach the rated producing capacity of the line. The buyer need to supply the round tickets and accommodation of our engineer, and the salary.

2. Training
Our company offer technology training to customer. The content of training is structure and maintenance of equipment, control and operation of equipment. Seasoned technician will guide and establish training outline. After training, the technician of buyer could master the operation and maintenance, could adjust the process and treat different failures. 

3. Quality guarantee
We promise that our goods are all new and not used. They're made of suitable material, adopt new design. The quality, specification and function all meet the demand of contract. 
4. After sales
After checking, we offer 12 months as quality guarantee, free offer wearing parts and offer other parts at the lowest price. In quality guarantee, the technician of buyers should operate and maintain the equipment according to seller's demand, debug some failures. If you could not solve the problems, we will guide you by phone; if the problems are still can not solve, we will arrange technician to your factory solving the problems. The cost of technician arrangement you could see the cost treatment method of technician. 

After quality guarantee, we offer technology support and after sales service. Offer wearing parts and other spare parts at favorable price; after quality guarantee, the technician of buyers should operate and maintain the equipment according to seller's demand, debug some failures. If you could not solve the problems, we will guide you by phone; if the problems are still can not solve, we will arrange technician to your factory solving the problems.

FAQ

Q:How Can I get a detailed quotation of Hot ginger paste sauce bottle filling capping machine production line from you?
Just send us inquiry through this web page is ok. I will reply your any question within in 6 hours.

Q:Can your company able to offer 2 years gurantee?
Yes it's no problem for our company. During the warranty, if you need any spare parts, we will delivery it to you in DHL for free. 

Q:Do you offer a free set of replacement parts for parts that commonly wear out quickly?
All spare parts are always avaliable for delivery. Above 90% spare parts are made by ourselves. Because we have our own processing center, so we can supply at anytime.

Q:What is the whole production line?Can i connect labeling machine ,bottle feeder with filling machine in whole line? 
I do not know how many meters of conveyors are involved so can not determine the over-all size of the line with all of its components.
We can help you match pipe and pump to transfer material form raw material tank to filling directly., so it can be totally auatomaticlly.We will design and make a layout plan according to customer's factory floor plan.

Q:What is the cost to send installation/training staff? How many staff do you need to send?
Whole installation/traning process needs 2peoples. Around 10days. Client needs to provide us round-air ticket, visa fee, local transpotation, accomodation, food, and 80USD/day/person.