FAQ - Frequently Asked Questions

1) Are you a factory or trading Company? Where are you? How can I visit?
 
We are a manufacturer/factory type furniture supplier located in Ganzhou, Jiangxi Province, China.
It takes 45 mins from Ganzhou Airport & Ganzhou Railway station to our base.
Anytime you get a chance to visit, we will do our best to arrange pickup services.
 
2) What kinds of items you can produce?
 
Generally speaking, we produce most furniture products made of wood.
For the business purpose of use, we specialize in producing and developing many kinds of hotel furniture.
As a reliable hotel furniture manufacturer, we supply hotel bedroom furniture and its side ranges like doors, sofas, chairs, lobby furniture, restaurant furniture, office furniture, and outdoor furniture, etc. 
 
3) Can I get samples? Can you help me with my own design? How about the sample fee and sample time? 
 
Yes for sure. Sample can be made and sent as per the buyer's request.
We have a professional development team to design new items and have made OEM and ODM items for many customers. We can develop for you according to your idea or design drawing, also can give you professional suggestions to make your product better.

The sampling time usually takes 7-15 days. The sample fee is charged according to the material and size of the product. The sample fee charged based on the specific furniture product or project, its refundable while bulk order confirmed.
 
4) How does your factory do regarding quality control?
 
Quality and safety always comes first in our culture. We always attach great importance to quality controlling from raw material to shipping. Our factory has gained ISO9001, ISO14001 and SGS certificates.
 
5) What kind of Payment do you accept? 
 
 T/T, L/C, Western Union, Paypal, etc.

Should you have any other questions, please do not hesitate to contact us.
Your email will be replied in 24 hours!