1.Can I get sample?
Of course.We can provide an existing sample for free and the freight is on your account.For custom design,sample charge is needed.It will be returned when order is up to a certain quantity.

2. How long it takes for receiving the order?
For stocked products: shipment can be arranged in 3-5 days; for non-stocked products: shipment can be arranged in 5-7 days order below 2000pcs; order over 2000pcs, shipment can be arranged no more than 20 days after full payment and sample confirmation. Fast Shipping: 7-15 days, Seaway Shipping: 30-40 days after logistic get the package.

3. How can i make payment to you?
We can accept payment via paypal, credit card, bank transfer, debit card, western union. 

4. What if the package become broken or product damaged?
First of all, we will do at least 3 inspection before order sent out. Including: the first finished tumbler, high demand on the package box and checking each one by one, check again of each box and carton before shipping out.Second, if there is something damage, please keep all the package and send us a video, we will provide a satisfied solution to you.

5. What else do you also provide?
We sell drinkware in stainless steel material, plastic material, glass material. Besides, sourcing for other products is also our advantage. We have also established partner relationship with more than 100 factories to meet variety demands from customers overseas.