Banding machine paper roll material
 
FEATURES











Company profile

  Soundpoen packing solution Co., Ltd. is a professional manufacturer of automatic packing equipment, such as stretch wrapping machines, banding machines, strapping machines, carton sealing machines, PP automatic strapping machines, hand stapping tools, L-shaped sealing and cutting machines, shrinking machines, automatic side sealing machines, etc. 
  Since our establishment, we have always been adhering to the business philosophy of professionalism, seriousness, fastness, keeping promises, people-oriented, customer first, and the pursuit of credibility. In line with customer satisfaction as the orientation, continuous improvement as the driving force, through our hard work and the strong support of friends in the industry and abroad, we have made great progress in all aspects. With the tenet of the supremacy of credibility, we establish a wide range of customers and cooperate sincerely. We have been cooperating with customers and have won praises from many customers.
  Your demand is our affirmative support. In the future, we will continue to strive for high-quality services and reasonable prices to meet the needs of all customers for a long time. Sincerely look forward to working with all customers to create the future and create a win-win situation!


Work plant


Packing & Shipping


Guarantee and After-sales service:

1)  The quality warranty period is 24 months which counted from the day that the shipping commodity arrived at the port of destination, excluding the physical damage, We will provide you with the fittings for free during the guarantee period. But please kindly note that all users are kindly required to return us the damaged fittings by courier with your charge before we send back the alternative fitting parts. After warranty period, the fittings which you need repaired or changed should be in charge by you, and it will be reasonable charged. 

2)  Since it is difficult for our engineer to maintain the machine by face to face, we will create a plenty of online-supports. That is to say, we will give you technical supports by email, MSN/Skype, camera, video, telephone and fax when user meets some problems on installing, operating, adjusting, maintaining, and so on.

3) When you meet some problems with installing, using or adjusting, but our online-support can not solve it, we can offer Door to Door service. If you need our engineer(s) to assemble or maintain or adjust the machine in your area, you would like to be required to assist us to go through the visa formality, traveling expenses prepaid and accommodation arrangement during the business trip and the service period before they dispatched. And please kindly arrange the translating person for the service engineer during their service period. Otherwise, you also can arrange your engineer to come to visit our factory to get a long-term free technical training.

Our Service

1.More Professional service in packing machines exporting field
2.Better manufacture ability
3.Various payment term to choose:T/T,Western Union,L/C,Paypal
4.High quality/Safe material/Competitive price
5.Small order available
6.Quickly response
7.More safe and fast transport
8.OEM design for all customers

FAQ

1. What is your minimum order quantity and warranty?
MOQ is one set, and warranty is one year.
2.What system do you use?
PCB, PLC
3.When is the delivery time?
We will delivery it within 30 days after received your payments.
4. How to handle the warranty period?
During the warranty period, because of product quality problems, the company is responsible for free maintenance, if need to change parts, we be responsible for free replacement. If the machine problem is not belonging to our machine quality problems, when the buyer needs us send engineers to give repairing service, we charge the appropriate cost.
5.Can your company send the technical personnel to our company and direct our workers for free?
When the machine arrive the buyer's installation site, we timely send mechanical and electrical engineers to install according to the buyer's schedule, the buyer undertakes board and lodging of personnel abroad in the process of installation, and also USD100.00 per day per person. The seller will cooperate with the buyer to deal with visa and installation preparation before going abroad.
7.Do your products support trade assurance?
Yes, our products are all supported.