Q: When can I get the price?
A: We usually quote within 24 hours after we get your inquiry. If you are very urgent to get the price, please call us or tell us in your email so that we will regard your inquiry priority.

Q: What's the lead time and payment term?
A: It usually takes 30 to 45 days for an order. At peak production, we may need 60 days. For example, the period before or after CNY. 
30% T/T as deposit and the rest 70% T/T before the shipment.

Q: Can we customize leash connectors or basement joints, or any other setting up molds components?
A:Yes, we can do. You could send me your drawings or make you design based on our standard parts.

Q: What color can we do and can you design packaging or logo ?
A: We can do any colors for each component. We always have all materials in different colors in our stocks. However, even we have template for packaging but I am afraid you still need to make your logo by yourself. We can help to change it and make sure your logo can work with products.

Q: What is your sample policy?
A: We can supply the sample and the sample cost can be refunded when you place an order with our MOQ.