FAQ:

Q: Are you a manufacturer or a trading company?
A: We are a leading stone machine manufacturer in north China.
Q: Can I become a distributor?
A: Yes, we have special discounts for distributors.
Q: What is your competitiveness?
A: We are the largest stone machine manufacturer in north China. We can provide one-stop purchasing service. Our machine has good price with best quality. Each machine has long service life, high production capacity and accuracy. Also, we could send engineer to help customer if machine got problems.
Q: When will you ship my order?
A: For regular machines, we have standard models in stock, so we can ship it as soon as we receive your payment.
If  we do not have it in stock, normally it takes 15-20 days to produce after receiving deposit, it can be negotiated if customer need machines urgently.
Q: How about the warranty period?
A: 1 year.
Q: What language does your machine have?
A: All machines have both Chinese and English language, We can also add Russian, Saudi, Polish, Korean, etc. according to your requirement.
Q: How can you guarantee the production quality?
A: We have strictly quality control system in our production process. All products must be double checked during every manufacturing process. Requirement of customers and quality of products will be full guaranteed. We will send you machine testing videos before shipping.
Q: After I bought the machines , how I can install and operate it?
A: We can send engineer to help you with machine installation and training, or we can send you foundation diagram and instruction videos.
Q: If I don't want your engineer, how can I install and operate the machine by myself?
A: We can send you machine foundation diagram and instruction videos for installation. We have machine manuals to teach you how to operate.