1. Q: Are You A Factory or Trading Company?
    A: We are factory.

2. Q: What's Your MOQ?
    A: We are factory, so we don't have MOQ. If need customization, the MOQ needs 500 sets.

3. Q: What Are Your Payment Terms?
    A: We usually accept below payment terms:
         Paypal , T/T , Western Union , Ecrow and so on

4. Q: What's Your Sample Time?
    A: There are 2 cases-
        1. If Our existing samples -- 2-3 days.
        2. If Customized samples -- 7-10 days.

5. Q: I Have Logo, Can You Help Us to Do A "Visual Sample" for Confirmation?
    A: It's our pleasure to provide you our best service.

6. Q: Can You Provide OEM Service?
     A: Yes, we can provide OEM / ODM service.

7. Q: What's the Material of Your Products? 
    A: Our products' main materials are soapstone, basalt, granite, marble, onyx and so on.

8. Q: Could I Customized the Products?
    A: Yes, customized product is available. Sizes, materials, designs and packages all can be customized.

9. Q: Is the Sample Fee Refundable?  
     A: Yes, we can refund it after you place an order with certain quantity.

10. Q: What the Package You Have ?
       A: We can do almost the package, such as opp bag, velvet bag, magnatic box, CMYK box, wooden box and so on.