FAQ

Q1. What are your terms of packing?
A: In general, we pack our goods in cartons. If you have another requirement, SHELTER will try our best to serve you.

Q2. What are your terms of payment?
A: T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.

Also, you can pay through Alibaba Trade Insurance, L/C and western union is also accepted.

Q3. How about your delivery time?
A: In general, it will take 7-30 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.


Q4: How to install?
A: Our dome houses are modularized, shipped in pieces, and assembled on site. The installation is easy and fast, we will provide installation instructions or installation video provided when you place an order.


The installation platform needs flat and sturdy, generally uses a wood or cement platform.