Our Survice:
1. 24 Months for Machine
2. 18 Months for JK Laser tube, and 6 month for lens and mirror
3. 6 Months for equipment outside, such as water pump, fan, air pump,etc.
4. Detailed manual and video to guide the user how to use the machine and maintenance, also supply the specs settings for the speed and power to engrave or cut on various material. Lifely and fast technical guide and solution within 24hours by email and web camera.

About us:



FAQ:
Q: How can I choose suitable machine?
A: Please communicate with us via inquiry or email, we can guide you. Please kindly tell us:
1) .What work table size you will need?
2).What work you will do?

Q: What's your payment terms? Delivery time and MOQ?
A: We accpet T/T(bank transfer), L/C, Paypal, Western union etc. Usually we need 30% as deposit, balance paid before shipment.
Delivery Time: 3-5 days after payment
MOQ: 1set

Q: If I bought a machine, how could you make it safe while shipping.
A: We have a professtional package suitable for oversea transpotation. Machine will be fixed well in the case.

Q: What's your quality control system?
A: All machines will be tested after finished. We have QC department response for this job. And we already got CE approved.

Q: If I don't know how to use the machine, can you teach me?
A: 1) There is a DVD disc including machine user manual and software user manual c/w machine.
2) Online (skype & phone)
3) Remote desktop software (Teamviewer)
4) Demo Video