Dear customer

This is Tom from Wechip 

Pls feel free to contact me if you have any need

Q1: First time order, how can I believe that you would send product? 
A: We are verified company by Alibaba, to make transaction success, we can provide you some our other customer recently parcel tracking number, they all successful deliveried, fast and safety. 

Q2: When the order shipping out? 

A: We will make the shipment within 24 hours after your order is confirmed if it is standard order.

   If it is customization order, the lead time depends on your exact requirements.

Q3:After i get the products What if my products broken , what kind of service you support ?

A:Frist contact us, tell us about the problem ,secondly, you can send back the products to us , we help to fix it . we support 24 months warranty , any problem catch me online ,we can give you good solution way . we want to do long term business with you not just for 1 day 1 times. trust us ,we will give you good service .

Q4: I Worry about the tax(duty )from the customs , what can i do ?

A:Most people choose DHL or fedex to transport  goods. so some times may be will happens some tax on it . we also have the no tax express way,About the tax ,more detail contact me.

Q5. Can i print my company's logo on the box?
A: YES, we accept OEM & ODM service.customized box, software and package.

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