Service Guarantee

1.Q: Are you a factory or trading company?
A: We are a factory which license of import & export.

2.Q: Where is your factory located? How can I visit there?
A: Our factory is located in Dongguan City,Guangdong province China.
The nearest airport is Shenzhen airport(30mins driving).
We would like to pick up you in that airport. Welcome to visit us!

3.Q: How long is the warranty period ?
A: Perfect after-sales service, one year machine warranty, free replacement of accessories.

4.Q: How about the installation? Do you have after-sale service?
A: We will send professional technician to your company to install the machine and train your staff until they could operate the machine independently.

5.Q:How long we will get the machine?
A: Delivery time up machine machine model, standard machine normally can shipping out within 10days, special machine up to our PI confirmed delivery date. And after shipping you just need wait the ship container arrived to you.

6.Q: Why should we choose your company?
>Certified company with CE certificates.
>Machinery and equipment professional manufacturer for 13 years, with more than 130 advanced patents.
>Chinese, English, and Korean languages manual, and we provide a complete machine assemble video. After-sales engineers are available at 24 hours on line.
>The machines are sold overseas and we have agencies in many countries, which can provide on-site installation, commissioning and maintenance services.