1) The altitude does not exceed 1000m
2) The ambient temperature is between -30°C to +40°C, the daily mean temperature is no greater than 30°C.
3) The daily mean relative temperature is no greater than 95%.The monthly mean relative temperature is no greater than 90%.
4) The installation area should be without the dangerous mediums which affect the conductive propertied and the insulating performance of the products, such as steam ,gas, chemical corrosive deposit, salt spray, dust, dirt, and so on.
5) There should be no frequent vibration and serious jolt
1) The altitude of high prototype products is more than 3500m.
2) The outdoor products can endure the medium of steam, gas, chemical corrosive deposit, salt spray, dust, dirt, and so on.
rated voltage | 480V, 690V |
rated current | 4000A |
Q1: How to pay sample and express charges?
A: For express charges, you can pay to our company account directly, for those customer who has express account, we will send the samples by freight collected. If customers need samples, we will charge the cost first, once they place orders, we will return a part cost to their account.
Q2: What is your terms of payment?
A: Usually, we accept T/T, for regular order, we prefer 50% in advance, 50% against the pictures of finished material before delivery.
Q3: How do you control the quality?
A: We have QC team comply with TQM, each step is in compliance to the standards, at the same time, and we will take photos and shoot video for you.
Q4: What about lead or shipping time?
A: The lead time depends on quantity you ordered, but generally within 2~5 weeks upon receipt of advance payment.
Q5: How long does it take for me to get the quotation?
A: For customized products, we will quote after you provide the requested product details within 48 hours because we need the time to calculate cost, but we will quote the soonest possible. For our standard product posted here we can quote in 24 hours.
Q6: Why should I choose your company?
A: We take customers' requirements as our mission, and take each details very carefully. We have about 15 years' experience for electric power business. We try to support our customers always, including delivery time, price, pre-sale, after-sales, though we are not the best, but we are always to improve ourselves and meet your needs. Choose us, will don't make you disappointed.
Q7. Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
Q8: Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery
Q9: How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.