1.DHL ,UPS,FEDEX,EMS ,TNT or others international express for small order By Air.They will provide door to door service.
2.Will send the cargos within 7-15 days ,once made the payment.
3.We enjoy very competitive price for DHL or FedEx door to door, and our FOB charge is also one of the lowest in southern China.
4.By sea from Shenzhen port or HK portPromise(1) Will deal with your silicone phone case within 3 days. If you haven't received any feedback, pls contact us via T.M or call us directly.
(2) Keep a good comment for our goods & service.
(3) For we are a factory, we can produce various kind of silicone products, including silicone phone case, silicone promotional gifts and silicone kitchen utensils, and other silicone goods for iphone and computer. ODM and OEM are highly welcome!
(4) If you have an idea about the silicone phone case, but don't have a clear artwork and design, you can contact us, and our professional engineer will design and make the art work for your confirmation. Of course, your unique design will seriously be kept confidential.
After-sales Service(1) Pls contact us anytime for the silicone phone case information.
(2) After the delivery of products, we will keep track of the silicone phone case and keep you informed.
(3) Any loss occurred, if caused by our part, we will be prepared to cover it; and if not, we are willing to do you a favor at any time.
(4) Pls feel free to contact us if you have any suggestion or new idea! Win-win cooperation is our long time pursuit, or business won't last long! So pls trust us if you choose us! And of course, we will be good on our part!
Special ServiceIf U want to import some products to test the market, we can lower the MOQ.
Dongguan Dongrong Silicone Products Group Co., Ltd. was established in 2004 and owns a factory building covering an area of 10,000 square meters.The company currently has a research and development engineering team of 20 people, a production team of 200 people, a quality assurance team of more than 30 people, 30 state-of-the-art automation equipment (including 10 solid-state molding machines, 4 liquid dispensing machines) and various high precision Testing equipment, with a group of excellent engineering and technical personnel and excellent management personnel; We always adhere to the "quality first, customer first, mutual benefit and win-win" principle, to provide the best quality products and the most satisfactory service for the majority of customers!was established in 2004 and owns a factory building covering an area of 10,000 square meters.
The company has obtained ISO9000: 2018 certification, ISO22000 food safety management system certification, SEDEX4 certification, BSCI certification. Our products are 100% tested by ROHS, BPA and US FDA, EU RACH and LFGB.
The company currently has a research and development engineering team of 20 people, a production team of 200 people, a quality assurance team of more than 30 people, 30 state-of-the-art automation equipment (including 10 solid-state molding machines, 4 liquid dispensing machines) and various high precision Testing equipment, with a group of excellent engineering and technical personnel and excellent management personnel; We always adhere to the "quality first, customer first, mutual benefit and win-win" principle, to provide the best quality products and the most satisfactory service for the majority of customers!
FAQQ1: Are you a trade company or manufacturer?
Dongrong: we are manufacturer with our own factory.
Q2: What is the payment term?
Dongrong: 30% deposit and balance before shipping by T/T, or L/C at sight, or cash in USD or RMB.
Q3: Can I make a sample order for checking silicone mobile phone holder?
Dongrong: Yes, Sample order is welcomed for testing and checking the quality, and the air-freight charge will be paid by customer, for customized model need to check with our sales.
Q4: What about the lead time?
Dongrong:Sample needs 1~3 days, mass production time needs about 4~7 days.
Q5: Do you have any MOQ limit for silicone mobile phone stand?
Dongrong: For most of our products, MOQ is 1000pcs, and we can provide samples as long as you are willing to afford the delivery charge.
Q6: How do you ship the goods and how long does it take to arrive?
Dongrong: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q7: How to proceed an order for Phone Business Credit Card holder?
Dongrong: Firstly let us know your requirements or application. Secondly We quote according to your requirements or our suggestions. Thirdly customer confirms the samples and places deposit for formal order. Fourthly We arrange the production.
Q8. Is it OK to print my logo on silicone car phone mat stand?
Dongrong: Yes. OEM or ODM is available. Emboss logo is most popular. Please inform us formally before our production and confirm the design firstly based on our sample.
Q9: Do you offer guarantee for silicone car phone mat holder?
Dongrong: Yes, we offer 6 months warranty to our products.
Q10: How to deal with the faulty?
Dongrong: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will send new item with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.