Q: How to ensure the quality of your bikes?
A: We have a complete QC system. Firstly, all the components purchased we will test before using; secondly, we have detailed quality control during every step in each production process, all the operations will strictly comply with the instructions; last but not least, we'll check all the performances by profesional QC team after fully assembled including road testing before packing.

Q: Can I get some samples to check the quality?
A: We'd glad to provide sample for you checking. You just need to pay a little deposit for our further business. In the follow-up cooperation, we will return this deposit to you once you placed the formal order. The sample service could better help you realiaze our superior quality and wholehearted service. Welcome to contact us for building our long-term business relationship.

Q: Can I have my brand?
A: Sure, we accept OEM&ODM. We are happy to grow with you. Customized logo and color combinations are acceptable, all along with package and more.

Q: What is your minimum order quantity?
A: 1 pcs per model. While considering shipping cost and delivery time, wholesale will be proposed in general. Mix models or colors are available.

Q: How long does it take to deliver?
A: In general, it will take 45-60 days. It depends on the order quantity and geographical location, welcome to negotiate with us anytime.

Q: What value-added services will you provide online distributors with?
A: First of all, we could provide you with rich materials to show the advantages of our products. Secondly, we could help you set up and optimize the sales website and make the store celebration poster. Also, we could help you place advertisements and attract customers. PULU hopes to establish win-win cooperation with distributors.