More information

1) How can I place order?

A: You can contact us by email about your order details, or place order on line.

2) How can I pay you?

A: After you confirm our PI. we will request you to pay T/T and Paypal. Western Union are the most usual ways we are using.

3) What's the order procedure?

A: First we discuss order details, production details by email or TM. Then we issue you an PI for your confirmation. You will be requested to do pre-paid full payment or 30% deposit before we go into production. After we get the deposit, we start to process the order. We usually need 1-5 weeks if we dont have the items in stock. Before production has been finished, we will contact you for shipment details, start to prepare the shipment for you, and the balance payment should be settled at the sight of copy of BL.

4)How do you take care when your clients received defective products?

A: replacement. If there are some defective items, we usually credit to our customer or replace m next shipment.

5)How do you check all the goods in the production line?

A: We have spot inspection and finished product inspection. We check the goods when they go into next step production procedure. And all the goods will be tested after welding, assure 100% no leaking problems.

» sample & Mold 

    Q : Can i have a trial order or samples only for several pieces? 

     A : As the product is customized and need to be produced, we will charge sample cost, but if the sample is unqualified, the sample will be free or  after you placed mass orders, we will refund the sample cost.

    Q : Can you open mold for us to manufacture new product?

     A : Yes! if the quantity is big, our company can afford part of the mold cost.

»Delivery time & after-sales service

    Q : Can you provide after-sales services?
     A : Generally it is 20 -30 days after the drawing confirmed. Generally it is 20 -30 days after the drawing confirmed .

    Q : Can you open mold for us to manufacture new product?
     A : Yes, every defected products will be replaced and the cost be responsble by us or we will send new ones to customer immidiately if it is urgent. However, it would take some time for the first production and almost 0 bad feedback from our customers after then . 

»Payment Terms

    Q : What is your terms of payment?
     A : T/T(For big order, 30-90 days can be acceptable), paypal,  VISA, E-checking, MasterCard.

»About quotation

     Q : How can i get the quotation?
      A : Please send us information for quote; drawing, material, weight, quantity and request, we can accept PDF, ISGS, DWG, STEP file formant.

           If you don't have drawing, please send the sample to us, we can quote base on your sample too.