1. How long will your engineer reach our factory?
Within one week after machine arrival your factory.

2. How many days will you finish installing?
We will finish installation and training within 15days.

3. What should we charge for your engineer?
You should charge for the cost of our engineer's visa, air tickets, hotel, food, and also their salary 50USD one day per person.

4. How long is your machine's warranty period?
All our machine have one year guarantee, starting from finished installation.

5. How could we do after one year warranty period?
We also can do service for you, but you need pay salary for my technician 80USD/day.

6. How could we do if the parts broken within warranty?
We would express the free replacement parts during the warranty date.

7. Does your engineer understand English?
Our engineers understand a little English. All of our engineer have more than five years machine installation experience. In addition, they can use body language to communicate with customer.

8. Can you help us find any engineer in our location?
Of course, we will check and inform you as soon as possible.

About us:

          Wenzhou Allwell Machinery Share Co., Ltd. established in 2013, we are sourcing from Wenzhou Ounuo Machinery Share Co., Ltd. Experiencing 3 years' s continued struggle, we collect all the knowledge and resource to service our customers with complete solution in Nonwoven fabric industry in our field. Allwell get rich technology and capital resource, especially we pay high attention to new product innovation. At the same time, we have got Excellent and precise processing center, impeccable testing instrument and perfect quality control system. All of this insure our product quality and reliability. Allwell has passed ISO9001:2008 quality certificated system and CE safety certificated system. We got import and export right by ourselves.