Each faucet is wrapped with a cloth bag and bubble bag in colored Azeta boxes. There are 12 pieces of
faucets in one carton. Azeta also accepts customized package if you have special requirements.
Generally, Azeta will arrange shipment 22 or 25 days for a 20 or 40 feet container.

Shipping
1.FedEx/DHL/UPS/TNT for samples,Door-to-Door;
2.By Air or by Sea for batch goods,for FCL
3.Customers specifying freight forwarders or negotiable shipping methods.
4.Delivery Time: 3-7 days for samples; 5-30 days for batch goods.

Payment Terms
1.Payment: T/T, Western Union,PayPal; 30% deposits; 70% balance before delivery.
2.Warranty: 3 years

Established in 1995, Azeta Sanitary Wares has almost 20 years experience in the industry of sanitary 

wares. The main products of Azeta Sanitary Wares include kitchen faucets, basin faucets, shower
system and other related accessories. 

We approved and research new faucet products in each quarter. Azeta, alibaba assessed over
10-years gold supplier and strict quality manage as TUV factory,with full enthusiasm all members in
Azeta Sanitary Wares are looking forward to be your friends and strategic partner forever.

1.We are Professional faucet manufacturer since 1998 .

2.We are alibaba assessed over 10 years Gold Supplier.

3.We are a self-build factory manufacturing faucet ,best production capability,best quality control,
best service.

4.We have our own R&D team and OEM ,ODM are welcome.

5.Inspected by the Inspection Institution of TUV Certification.

6.100% QC inspection at each stage of production before shipment.

7.Professional sales team will propose helpful suggestion to find the best solution.

8.Analyze and solve after-sale's problem & provide settlement timely.
 

Q1: What is the Warranty for the faucets?
A1: For the faucets, we have 3 years warranty. If any quality problems on our side were found in
this period, we will send you the replacement in your next new order.

Q2: What is your MOQ?
A2: 100pcs each model while we accept less quantity at the beginning of our cooperation so that
you can test our product quality before normal order.

Q3 : What type of cartridges you provide and the lifetime?
A3 : We provide ceramic cartridges mainly including:
Spain Sedal & Taiwan KCG Cartridge: 500,000 times open and close;
Local Cartridge: 200,000 times open and close.

Q4 : What about the delivery time?
A4 : It takes about 15 days for trial order quantity less than 1000pcs; about 25 days for 20ft; about
30 days for 40ft.

Q5 : How can we get sample to check quality ? And how many days?
A5 : You can order one or few pcs sample to check our product quality firstly. It can be ready within
3 days once we receive the sample payment.

Q6 : Do you charge for samples and freight?
A6 : As per our company policy, the samples and freight will be on customer's account while sample
charges will be returned to you in your first official order.

Q7 : Is there cheap shipping cost to import to our country?
A7 : For small order, express will be best; For bulk order, sea shipment is the best but takes longer
time; For urgent orders,we suggest by air.

Q8 : Can we get support if we have our own market position?
A8 : Please inform us your detailed schedule on your market demand, and we will discuss and
propose helpful suggestion for you to find the best solution.