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Customer Service
We can provide customers with professional product advice and purchase options.
All emails will be responded within 24 hours during working days.
We have online customer service in English, French, German and Spanish. You can communicate with ease, or contact us through email anytime.
All customers will get one-on-one service.
Delivery Time
We have warehouses throughout Europe and North America.
Samples or test orders can be delivered within 2-5 working days.
Orders in standard products above 100pcs could be delivered within 7-15 working days.
Orders that require customization could be produced within 20-30 working days.
Customized Service
We provide flexible customized services with our abundant experiences in kinds of OEM and ODM projects.
OEM includes color, length, logo, packaging, etc.
ODM includes product appearance design, function setting, new product development, etc.
MOQ is depend on different customized requests.
The Agency Policy
Please contact our sales department for more details.
After Sale Service
The warranty of all our products is one year. The specific after-sale plan will be free for replacement or charging a certain maintenance cost according to the specific situations.
However, according to the feedbacks from markets, we seldom have after-sale problems because strict product inspections are carried out before leaving the factory. And all of our products are certificated by top testing
institutions such as CE from Europe and CSA from Canada. Providing safe and guaranteed products is always one of our greatest strengths.