How To Ask for Support if products failure in warranty?
1. Email us about PI number, serial number, Product S/N number, PCB board number most importantly, is the description of failure products on the condition that it is operated correctly, to the best, show us more detailed pictures or video.
2. We will submit your case to our after sales department.
3. Usually in 24 hours, we will email you the best solutions. Q1: How to choose a right Panel?
A1:Tell us your demand, then our sales will recommend a suitable panel to you.
Q2: What's the different between Mono and Poly panel?
A2: Monocrystalline solar panels have the highest efficiency rates since they are made out of the highest-grade silicon. The process used to make polycrystalline silicon is simpler and cost less. The amount of waste silicon is less compared to monocrystalline.  
Q3: How about the delivery time?
A3: 3-7 days for sample; 15 days for bulk order.
Q4: What is the life span of solar panel?
A4: 25 years on FGET-Solar product.
Q5: How to solve the technical problem?
A5: 24 hours after-service consultancy just for you and to make your problem to solve easily.