FAQ
1.Are you manufacturer or trader?

Yes,Our Berno Machanical Plant is a professional manufacturer with over 20 years'

experience.We have a professional R & D and production sales team.

2.Do you export your machines?

Yes,we export our machines to many market and country ,like Middle east ; Africa,Malaysia, Peru, Sudan,Egypt,Indonesia etc. 

 3.If i want to visit your factory,How to get your factory?

Factory address:Our factory locates in ZhengZhou city,Henan province,China

Our city's International airport : Xinzheng International Airport,welcome to visit us. 

 

Zhengzhou Berno Machinery Co., Ltd. is a high-tech Company which professional manufacturing the production of briquette production line equipment and mining machinery. After 30years of development, Berno is now setting up branches, integrating engineering, trade, research and development, Zhengzhou Berno have modern standard workshops, as well as advanced technology and testing equipment. Extensively cooperating with coal research institutions and other research departments, Now, 10,000-300,000 tons briquette production lines are renowned in domestic and foreign markets, Our products have been exported to Indonesia, Kazakhstan, Vietnam, North Korea, Egypt and other countries and regions. It is ideal equipment for briquetting mine power in the world market. We provide space planning and design, equipment installation and commissioning support.
 

Pre-Service
1. 24 hours online consult and service
2. Introduce the product to the customer in detail, answer the question raised by customer carefully;
3. Make different plans for choice according to the needs and requirements of customers;
After-sale Service
1. Help to install and debug the equipment;
2. Provide 24 hours techincal support by e-mail or phone;
3. Keep sufficient replaceable spare parts;
4. Help customers slove any other questions about products or other aspect;
5. Establish long-term and friendly relationship.
Service Commitment
1. We will provide one-year grantee to make sure your machine runs consistently. We always keep certain inventory level of spare parts, which means the replacements can be shipped to you right away.
2. Consultant services for whole machine life, 24 hours technical support by email and telephone.
3. Send technicians to the website for guiding the installation and adjustment, training operators and finishing the check and accept together with you.